1. SHIPPING & DELIVERY POLICY

At Look, we provide 1500 INR Flat Standard delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports and Jurong Island.

On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Local Deliveries

There are 2 delivery options available for customer, Standard and Express courier.

Standard Courier – is FREE for all local orders and it takes approximately 5 working days to reach you from the time of order.

Express Courier – is available at an additional charge of $4.00 and it takes approximately 3 working days to reach you from the time of order.

To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays, regardless of Standard or Express couriers.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

International Deliveries

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

4. MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.

About us

Welcome to Headgear Audio LLP!

We specialize in producing
high-quality audio cables that are designed to provide exceptional sound quality and long-lasting durability.

Our company was founded with a passion for music and a commitment to providing customers with the best possible listening experience. We understand that the quality of
the cable can have a significant impact on the sound quality, and that's why we use only the highest quality materials in our manufacturing process.

Our team of experienced engineers and designers work tirelessly to develop new and
innovative products that meet the ever-changing needs of the music industry. We are constantly researching and testing new materials and technologies to ensure that our products are always at the forefront of the industry.

At our company, we are committed to providing exceptional customer service. We
understand that our success depends on our ability to meet and exceed the expectations of our customers. That's why we are always available to answer any
questions or concerns you may have about our products or services.

Whether you are a professional musician or simply an avid music lover, we believe that our
audio cables and accessories will provide you with the best possible listening experience. We invite you to explore our website and learn more about our
products and services. If you have any questions, please don't hesitate to contact us. Thank you for considering our company for your headphone/IEM cable
needs.